I felt it absolutely necessary to take the time to inform you of the exceptional performance of one of your realtors. Since March of 2007, Ms. Nancy Batchelor has provided nothing less than exceptional service in her marketing and sales efforts for our residence at 730 Buttonwood Lane, Miami, FL.

I know that you and much of your staff are aware of the other offer and ultimate contract that was submitted in October of 2007. As the market had quickly and dramatically changed, a very lucrative “short sale contract” was submitted to the lender, American Home Mortgage Services, that returned all of their loan and most of their interest. After the contract submission and despite literally dozens of telephone calls and faxes from Nancy with their loss mitigation section, legal section and any other telephone number she or I could locate, other than the initial acknowledgement of receipt of the contract and loss mitigation documents, not one other correspondence was received from AHMS. Nancy was able to finesse the purchasers to extend the contract, but ultimately they had to look elsewhere. AHMS never responded to any of the hundreds of pages of contract, plus hundreds of pages of supporting documents until a phone call in mid-February of 2008.

Due to the lenders failure to respond and based on advice from Counsel, Mr. Christal and I Quick Claim Deeded the property to the lender which also went unanswered. Jess and I had moved out of our home in June of 2007 and we maintained the property meticulously since then so she worked her magic and expertly convinced the two of us to continue some upkeep. That paid off with three more offers in April 2008. All three offers plus were presented to the lender for a short sale approval. The best offer, at Nancy’s suggestion, actually had the buyers fly from Florida to Texas to personally meet with the lender AHMS, with Nancy’s full conference call participation. The Short Sale Contract was ultimately approved, but not before one of the other purchase offers with the least desirable contract filed a Lis Pendens on the property because sellers and lender had not fully complied with his contract. Those approved buyers then walked away from the contract as they wanted no delays in moving in. Again, here comes Nancy. In coordination with her, we retained Counsel to get the Lis Pendens removed. Nancy worked her magic and got another contract resubmitted. Lender indicated they would approve. Hearing is set for Lis Pendens 6 days prior to closing on the property. Nancy expertly prepares with us and our Counsel with EWM’s Counsel for trial the next morning. Plaintiff, a real estate attorney, drops the suit and removes the Lis Pendens.

Over the next 6 days prior to closing, Nancy continued to professionally work her magic. Virtually unseen, but accomplishing what needed to be done. The property successfully closed on December 18th, 2008, exactly one year later than the first one should have.

All the proceeding could have been summarized to the following, but then you wouldn’t quite appreciate the heartfelt emotion and sincerity that we both wanted to express to you.

Ms. Nancy Batchelor is the most honest, caring and compassionate professional that we have dealt with in all our real estate transactions. We’ve moved 19 times in our adult lives, so that should mean something. Taking it one step further, she could be placed into any executive situation and be perfectly at home at any task. Her social, managerial and professional skills are apparent within minutes of dealing with her. When she enters a room, people notice.

We have come to respect, admire and genuinely like Nancy for simply thousands of reasons, all of which could not be included here.

We fully expect to have a close relationship with Nancy for many, many years to come.

EWM has an exceptional asset in Nancy Batchelor. One you should never consider losing.

Most Sincerely,

George A. Auflick Jesse D. Christal

By the way.... thanks again for the Aqua book. Don and I were looking at it again last night. It's a great gift!

And for the record, "I LOVE WORKING WITH YOU NANCY!" You are such a joy and delight to be with. I hope your family time is going great!!

Michael Mertens



Thanks for everything, Nancy. You did a great job in a tough market. As I hear of Miami friends that are looking to buy or sell, I will definitely recommend you. We really appreciate all your hard work and I also really admire how aggressively you have marketed our house. We are relieved given what the market has done and glad that it finally sold.

Ellen C Taaffe

Nancy,

I got in the mail today Fairchild Gardens monthly publication and came across the ad for our house in it. I think it is brilliant!

Kenny and I were talking the other day about how much we appreciate all that you have done for us. You attention to details and your warm and thoughtful presence is always so pleasant to be with.

Thank you again and again and again for all of your hard work. We will be doubly happy when our house sells - first for us and second for you to be able to get your financial reward that you so deserve.

Sincerely,

Michael

Hey Marlene

I have a great realtor that I highly recommend for folks buying and selling in Miami. I know we typically recommend Javier but I also know that some folks have had some "not so great" experiences with him. My recommendation is with EWM and her name is Nancy Batchelor. Rob and I have bought and sold two homes with her and you know how particular we are. She's great. She works really hard and unlike many realtors I've come across, is just a good person who you can trust. She worked with us on the beach but also does a lot of business in the Grove and Gables as well. Her info's below. I think she sent a package to someone at the agency but I'm not sure who she sent it to. Should it be you? Courtney? Some other random person on your team that I don't know?

Thanks, Marlene. Let me know if you have any questions about her.

Laura

Dear Sir/Madam,

If you are searching for a Realtor then you need look no further than Nancy Batchelor. I highly recommend her services if you are either buying or selling a home. Not only is she decided and passionate, but her advertising strategies and networking skills are exceptional. Selling in todays marketplace is not an easy task and she succeeded in finding a buyer for my home within 60 days of listing it with EWM. Nancy went above and beyond the call of duty. She was always available to discuss my concerns and she aggressively followed up to get contract issues resolved in a timely manner. I would not hesitate to use Nancys services again in the future. She is a top-notch realtor!

Regards,
Suzy Fry
Coral Gables, Florida


Dear Nancy:
A card came to Easter Seals indicating that you were honored by Esslinger-Wooten-Maxwell for your sales achievement and you were welcomed into their 2004 Chairman's Club at the Sapphire Level. No one has to tell me what a winner you are. You have impressed me as such a very fine, caring, intelligent woman. I am proud of your relationship with Easter Seals and I value our friendship.

Sincerely,
Joan L. Bornstein
President/CEO


Dear Nancy:
You have done just an outstanding job as my Personal Realtor in identification, contracting and arranging financing of a complicated real estate search in the South Florida Area.

You and your firm, EWM Realty, have shown impeccable professional skill, persistence, integrity, and outstanding service to your client, way above and beyond normal call of duty in this matter. And deserve the strongest praise.

I want to recommend you personally and your excellent firm to anyone considering a significant real estate transaction anywhere in the Greater Miami, Broward, and South Florida Area.

With my deepest appreciation and kindest regards,

Russell D.L. Wirth, Jr.
Managing Director, Wirth & Co. International Investment Brokers
Major, U.S. Army Special Forces (Airborne), USAR Ret.
Captain, U.S. Marine Corps, USMCR Ret.


Bob and I would like to take a moment to express our gratitude to you for the recent sale of our Miami Beach waterfront home.

We felt you handled our real estate needs with the utmost professionalism and knowledge. We felt that your demeanor with prospective clients always maintained a cohesiveness with all concerned parties. Your determination played a very significant role throughout the real estate process.

Again, we feel very fortunate to have had you as our agent and have many fond memories.

Sincerely,
Dr. & Mrs. Robert Cushing


Dear Nancy & David:
After having lived on Miami Beach for over half a century and in the same neighborhood for almost all of that time, selling and buying a home was quite a traumatic experience. As you know I thought I would try selling it myself but that soon became more of a hassle to add to the trauma.

When we met the two of you in response to a listing in which we were interested, that became one of the luckiest days for June and me. We found you to be most professional and above all, most empathetic to what you were hearing as we went through these emotional ups and downs. You gave us considerable time and effort and the proof is we are happy with both the sale of our home and the purchase of this new house. You made us feel that you were always looking out for our best interest.
This note is just another opportunity to say "thanks". If the opportunity arises in which we can recommend your services or be a reference, we will be most happy to do so.

Most Cordially,
Stuart & June Jacobs


I would strongly recommend Nancy Batchelor. She is well known in the community and would do an excellent job for you. She has the listing on my home presently.

Best regards,
Don

Dear Samuel,

Please find below the contact information for Nancy Batchelor, she is a good friend of ours. Nancy has helped many recent recruits and us with their housing needs. We are extremely happy with our house and have heard only praises for her work.

Nancy is a very nice person, I am sure that your wife will like her.

Warmest regards,
Ma-Li Wong M.D.